FAQ (shipping policies/returns)

Frequently Asked Questions
ORDERING
 
Q: Can I modify my order?
A: If your order has already shipped we are unable to modify your order. If your order hasn’t shipped please email help@sunnycoclothing.com ASAP.  If we are able to get it on time we would be happy to help. Please include your order number and the modification you would like to make. 
Q: How do I know which size to choose?
A: For optimal sizing please refer to our product pictures. We include pictures of each Suit in every size. Remember different suits are made for different body types, so the fit will vary by suit. As a general rule a majority of our suits run small. If you are unsure about your size, please ask. We want to make sure you get the right size.
Q: What kind of payment methods do you accept?
A: We accept all major credit cards Visa, American Express, DISCOVER, Diners Club, JCB, MasterCard. We also accept PayPal.
Q: Is my privacy and personal information secure on your site?
A: Shopping on our site is safe and secure. Please review the full details on how we protect your privacy and personal information by visiting our Privacy Page.
ORDER STATUS
Q: How do I check on the status of my order?
A: You will receive an email confirmation to the email you have provided us at checkout, within 30 minutes of placing your order. When your order ships out for final delivery you will additionally receive a shipment confirmation email.

 

SHIPPING POLICY
Thank you for visiting and shopping at Sunnycoclothing.com. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
Estimated delivery time
Shipment cost
United States
2-4 business days
$15.99
Canda, UK, Australia
1-2 weeks
$21.99
Global Shipping
1-2 weeks
$25.99
 
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Sunnycoclothing.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sunnycoclothing.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
Sunnycoclothing.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
 
INTERNATIONAL SHIPPING POLICY
We currently ship globally. Check the shipping policy above for prices and shipping times.
 
RETURNS POLICY
We do not offer returns on our products currently.
 

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